Season of Opposites

Could be occurring simultaneously right about now for you…

“I love the holidays.” and “I am stressed out by the holidays.” 

“I love seeing my family, yet they also drive me crazy like nobody else.”

Being in the midst of a crowd, but feeling completely isolated. 

The holidays being truly magical for the kids, yet feeling the fatigue and stress of creating that magic for them as an adult.

My focus outward on people coming together again, yet focus inward to the impact they have on me. 

That focus on celebrating with others, and pulled into my head for personal year in review. 

...This time of year can magnify these opposites as we break from rest-of-the-year rhythm to revisit (or miss) places, people and traditions. They can play serious tug-of-war inside our heads, which is stressful even when we try to ignore it. The stress of opposing-force tension within ourselves is the hardest kind. Worse is when we’re not thinking about it consciously, and it’s working in the background of what we do, just insidiously sucking our energy… exhausting. 

What if those same opposites could be just fine and even the fun dynamic of the season? 

Here’s how…

Call out the tricky ones. 

The fastest way to de-power any problem is to expose it. So, call out these opposing forces for what they are, and watch how that strain lessens. Out loud: “This running around part is crazy. So- once we get there, let’s all take a few deep breaths and let that go to reset before we walk in.” Later, silently to myself: “I’m surrounded by people but completely disconnected… now’s the time to engage.” Calling it out like this won't eliminate the situation, but will lessen the tension everyone feels from it.

Then… try some new opposites. You can find meaning where you haven’t, connection with those you couldn’t, and peace in the midst of the swirl. 

Here's how:

Be InterestED instead of interesting. 

Initiate actual connection instead of forgettable smalltalk which we all really hate anyhow. Yet try it with some hyperfocus on them. Set all the stuff you could either gloss over or delve into about your own year aside, to get under someone else’s layers… Put the big spotlight shining down from the sky on the other person you’re talking with and genuinely lean in to enter their lives a little with some genuine questions. For shallow answers like “I’m good, thanks. Y’know- busy,” make eye contact and ask a layer or two deeper until you get to what they care about. Ask, “Of all the things you’re busy with, what’s actually your favorite and why?” You’ll get to what they’re really up to in their lives, and ultimately substantive which they’ll light up in talking about. And it'll be way more interesting than the surface-y stuff you could talk about with anyone, and both forget. 

This is when you hug goodbye at the end and can genuinely say, “I’m so glad we got to talk a bit,” having created a memorable connection. 

Sprint and recover. 

Know your tolerances. Very few people are completely extroverted (getting all their energy from others) or completely introverted (getting all their energy from solitude). You might love the energy of people in the get togethers, yet know that you’ll enjoy it more (and be more enjoyable to others) if you get yourself away from the crowd for a moment of solitude every now and then. You might be pulled by the escape hatch of your phone's feed, yet know that you need to push yourself to engage with folks instead. You know that you can dive into the gluttony of food, drink and football-watching completely, but will feel gross by the end of the weekend if you don't get your body moving significantly, too.

• During the big get-togethers, step outside when nobody’s looking, listen to the quiet, take some deep breaths for a few minutes. You’ll go back in reset, refreshed and ready to re-engage.
• Maybe that run or yoga class is more important on these indulgent days than any other, so your body can get something out of it all, too, and not shut down on you with fatigue. 
• Find what truly recharges and resets you, and do that intentionally a few times each day. 
• Get perspective. Journal, debrief, do a gratitude exercise… then re-engage with your lens cleared.

Your social and emotional stamina will stretch out, and you can come out of the holiday with more energy- just imagine that! 

Go bigger. 

One of the best ways to get out of your own head of concern is to focus on something bigger than yourself. A person, a cause, an idea, an act that gets your impact out there beyond your normal sphere of influence. Every time it brings perspective and even appreciation back to your world afterward. 

• Do something you’d never otherwise do- something out of character. Jump on the trampoline with the kids, initiate a game with the adults, share something personal. 
• Find a cause and give something real to it (time, food, some generous act). Even get someone else off the couch to spontaneously go do something positive for others with you. 
• Stretch your head, get inspired by a great big idea, and immerse yourself in it. And share it with everyone, instead of the commercial they were watching during the game. 

This is when you get to see the best side of those folks around you. Inspire them to go/think/speak bigger, and watch them expand too. You’ll love them even more after.

Go smaller. 

Intentional of not, we’re all causing ripples wherever we go which you’re often too busy to notice. Now’s a great time to turn up your observation radar and really get the nuance of impact happening all around (or in) you. It’s way too easy to zone out into the feed on your phone (while everyone else does, too), missing the cool, striking, sometimes barely perceptible shift and impact happening all the time in our live interactions, which, put all together creates meaning and indelibly cool memories. So- your phone put away (which will trigger others to put theirs away), awareness zoomed into little things, notice and capture these nuances, which are happening if you look for them… 

• an act of true kindness
• the way someone’s face changes when they talk about something they love
• how people (including you) initiate and respond to physical connection (the hug, the lean, the space between you and them on the couch)
• the shift that happens in someones eye color and voice when they shift from smalltalk to depth
• a moment that makes you stop and really think differently about something (stay open for it)

This is when you start to really get the beauty and the intricacies of people and what really links us to one another. 

So.. in this season of opposites, call them out, go to the ends of each spectrum fully, and try on some new opposites. Create and soak up the moments, snapshots and soundtracks of it all.

And… know that you’re one sentence, one gesture, one conversation away from awesome, stirring connection with people. 

Happy Holidays!

...and yes, I'll get back to you in a few days about your new year. ;)

This post originally appeared 12/24/14, and is being republished for this year's holidays, by special request. :)

©SarahSinger&Co. 2018

The Secret Perk About Gratitude

I never really got gratitude, until I realized that I’d gotten it all along. I would hear people talk about how practicing gratitude made a huge difference in their lives - they were happier and more fulfilled - but I never truly understood how that came about. 

I always thought I was grateful. I give real thank yous, I am [usually] polite, and I mean it. I genuinely appreciate and acknowledge other people and the things I have in life. But I didn’t see how expressing gratitude could be as transformational as people referenced; I didn’t see what was in it for me.

Then, suddenly and by degrees, I experienced a shift, and realized that what I had been calling gratitude was really appreciation (not quite the same thing) - of external things, of situational experiences, of other people. Appreciation expressed as acknowledgment is definitely good (and important), but not exactly true gratitude.  

Acknowledgment is an act, but gratitude is a shift.

And once I learned how to access the shift of gratitude, that thing I never really named became a game-changer in my life.

I thought that those people who spoke so highly of the happiness and fulfillment that comes from gratitude had some sort of special ingredients that I was missing. But it turns out, they don’t. I had all the ingredients in my life for gratitude and you probably do to. The key to gratitude is a matter of shifting your perspective and feeling that important distinction between gratitude and appreciation. 

Here’s what happens…

1. Getting Stopped in Your Tracks Happens

If you’re future-oriented like me, this is huge. In focusing forward on the horizon/goal/next steps there’s momentum and progress, yet what’s what’s right here right now gets missed completely sometimes. For some of us, it takes a forced pause to get present. Sometimes it’s an occurrence- like a near-miss of a giant tree getting blown to the ground but missing you by seconds (actually happened to me the other day). Or losing someone. Or the color of the sky (which caused me to stop midrun to take the photo above). Or an inspiring act of kindness from someone. Sometimes it’s learning something we can’t ignore- like a sobering medical diagnosis. Or a private truth someone confides. Sometimes it’s a relationship- like a friend or loved one in need. Or a bolt of connection you feel with someone you didn’t see coming. These moments force us to pause, get present and pay full attention.

2. Sudden Perspective Happens 

Hearing a story of someone who’s overcome bigger challenges than we have or has found utter joy and success with far less than we have, suddenly we see the things we easily have/do with a new appreciation, right? Feeling human connection, new ease, happiness or love after we once felt struggle, sadness, or loneliness– we get the stark difference in comparison. These moments spotlight the contrast between what is and what could otherwise be.

3. Feeling Significance Happens 

In those moments of connection, pause and contrast, we can be moved, touched or inspired by what is. This takes some mental/emotional openness, and is the game-changer. We can experience a profound moment of a-ha appreciation that fills what normally feels insatiable in a unique way, clearing the lens through which we expect things from the world, allowing us to feel joy. 

Or we can just keep plowing forward, missing or dismissing it. 

This is a choice.

Every Day Happens...

Many days I do get it now- it’s not lost on me, because I've created space for those three things to occur, because I’ve created the practice to give myself a lens through which I am struck by the generosity or beauty or uniqueness or wonder of something or someone. Or the inextricable connection between people, moments and seemingly unrelated occurrences right along with the individuation of them all. These things hit me like a smack in the head (or gut or heart). Wow. Awe. Joy. ..not lost on me.

I could’ve been easily hit by that giant, falling tree the other day, but I wasn’t… not lost on me. I get the lucky, maybe miraculously precise timing of that.

The color of the clouds against the sky as the light changes is beautiful in a way humans can’t replicate… not lost on me. I get the brilliance and utter beauty that inspires me to the core every time.

I was diagnosed with cancer, then 10 weeks of process and a surgery later, I didn’t have cancer…not lost on me. I get the rare opportunity and restart in that.

I have a family of amazing people who communicate, support and are truthful with one another unconditionally... not lost on me. I get the invaluable gift of that.

I have the ability to make a huge difference in people’s lives in a powerful and unique way… not lost on me. I get the bigness and responsibility of that.

So now I get this elusive word, and its secret perk I never understood in those three things happening together...

Being Present + getting Perspective + feeling Significance = [not-lost-on-me] FULFILLMENT....as in filled up in a unique way that brings an unparalleled internal clarity and peace. 

Many days I don’t get it. I get caught up in my head just like you might. I move too fast, focus forward or back too much, and I miss it. Great things might be all around me, and it IS lost on me. I always try to show my appreciation - but gratitude is something I've built practice for so that it doesn’t get lost, and keeps my brain scanning for the good, rather than missing it.

Check out the four steps I use daily, and see what you think. My experience? 10 days of this, and you're looking at life through a different, clarified, beautiful lens...

The Four Steps to Real Gratitude

Meanwhile, take a breath, look around, and get the amazingness in and around you right this second- it's right there. 

©SarahSinger&Co. 2015

Impact Everywhere

Scenario #1:                                     

I got 20 minutes with a group of bright, talented new hires last week in a new company I’m working with. It was a spontaneous decision to have them spend a few minutes with me as the expert coach since I happened to be in the building during their onboarding. I knew that this might be my only window to make impact with them (never met them before, might never see them again), so I went for it. I dove in, assessed where I could focus for the most impact, coached them individually and as a group pretty intensely, watched their thinking shift, then I was out. I intentionally made positive impact that would change some things about how they see themselves going forward.

That’s a really good twenty minutes to me. I measure my work’s accomplishment in level of  impact I have on people. In this case, I actually heard feedback today from that group last week who reported my twenty minutes with them as the most powerful in their ten day onboarding process. “She pushed hard, but not in a confrontational way, and pulled stuff out of me I didn’t know I had.” Awesome.

Overt acknowledgments are pretty nice. Yet most of the time I have to go on the cues I get in the moment (you, too, can develop the sensitivity to see the moment of shift for another person if you’re looking for it).  I maximize the moment to create a shift and then trust that it’s going to have marinating, multiplying impact as that shift takes root in their thinking after I’ve gone.

 Scenario #2:                                                                                      

A crew of city engineers were doing the final reseeding and strawing next to the street they’d been working on yesterday, as I jogged through them on my regular path .

“Thanks for doing this- it makes a big difference, and it’s going to look really good when you’re done!” 

That shoutout takes 5 seconds to say, doesn’t slow down my run at all, and can actually be the one nice acknowledgment those guys get that day for their work making a positive difference in other people’s lives.

...Which brings more meaning and satisfaction to what they do. And maybe causes them to feel more pride in their work and the positive effect it has in the world. Which makes them happy. And maybe sparks them to think about and acknowledge other people in the same way. Which carries it on…

Except I didn’t say it. 

Instead I just smiled and said “Hi,” as I continued to run past. I thought it, but it didn’t fully occur to me to verbally acknowledge them and my appreciation of their work until I was already too far down the road, out of earshot.

Missed moment. 

As soon as I ran past, I knew I’d missed it. I could’ve said something right there and made positive impact for that whole crew. I actually spent several of the next minutes of my run regretting that moment and thinking about this very idea of how easy it actually is to make more positive impact by just becoming more aware in those moments of opportunity.

So, I ran a little harder and faster, hoping I’d get back to those guys while they were still there, and make it right. When I did, many of them had gone, but a few remained. I ran up to them and delivered that simple little acknowledgment. A ten second exchange, I watched their thinking shift, then I was out. In that quick ten seconds, a little caught off guard, they went from surprise, to really getting what I said, to big-grin, standing up-a-little-straighter satisfaction of being newly proud of their work and acknowledged for it by someone in the world. They played it off casually, but I knew I’d struck a chord. I intentionally made a positive impact that would change some things a little about how they see themselves going forward that day. And I didn’t even lose time off my run.

That’s a really good ten seconds to me. Not as good as if the whole crew had been there to feel it, but a difference made for those few guys. Think starfish story,“I made a difference for that one.” Not as big and dramatic as Scenario #1, but who’s to say?

It’s right there.... 

Okay… so maybe this idea of making impact is one that I think about more than other people, yet I’m clear that this is way bigger than what I do for a living. We could consciously be making positive impact 100 times a day if we actually paid attention to the moments of opportunity we’re passing by all the time.

I can drop a pebble in a pond, and watch it as it disappears to the bottom of the pond. I may notice the ripples my pebble causes, but how often do I follow them, making impact somewhere else, 90 degrees and a good distance away from where I focused my pebble in the water?  Bucky Fuller coined the term Precession, the idea that there’s impact happening at 90 degree angles from our focus all the time, like those ripples reaching out to the edges you can’t even see in a pond. I choose to turn an otherwise disconnected moment near someone else (think standing in line at the grocery store) into one of connection and positive impact, and who knows what that might ripple into for that person?

I’m convinced of the truth that every single interaction we have in the civilized world has an impact on someone else. 

If you can think of an exception, please let me know, as I haven’t found one yet.

Sometimes it’s direct, sometimes it’s delayed, and sometimes it’s in that ripple effect that happens in the pebble-tossing of our actions/words into the shared pond of our collective awareness. Just in the range of what we intentionally do and say to make impact and the ripples that causes without our even noticing... it’s staggering, and everywhere.

Kaizen is a Japanese concept referring to small, seemingly imperceptible changes over time which yield a big difference in the end. The impact we have in the course of an hour, day and so on can be much like this. Lots of little choices and interactions, over time...

Let’s first establish that a moment of interaction can fall within a huge range from me jogging past you and just making eye contact briefly, to stopping to say something that really touches you, makes a positive difference and sticks with you. There’s a pretty big range in-between. And- there’s the negative version of this range… I could jog right by, not noticing you, or stop to say something that really offends or hurts you, which then makes a negative impact, and sticks with you.

We have so many kinds of interactions in just the course of one day. See if you can count the number of possible moments of interaction you’ve had in the last few hours. Not just the moments you interacted with someone, but all the openings when you could’ve. Just this morning in the hour before my three kids left for school, I lost count of the moments with them where I actually was or could be making impact on their state, thinking, beliefs or course of their day. Every look exchanged (smile or scowl?), every word choice, every topic chosen influences. Just in the course of writing these few paragraphs, I’ve had eight emails, two calls and one live conversation come in (I let them all go until later), all representing potential moments of impact (on me as I read them, on another, as I reply). I also posted a few times on Facebook and Twitter today, each post an opportunity to impact lots of people with a few simple keystrokes.

This is one of those concepts that worms its way into your thinking, and then you start noticing it everywhere. So- we’ve got an opening here to gain new awareness going forward. What if we started considering our impact everywhere in all of those moments, and consciously chose to make them count meaningfully with positive impact?

Here’s a start:

•  Reflect on the last few interactions or opportunities for interaction you’ve had (even with strangers). What impact did you have? Even if you ignored them, you had impact of some kind, so own it.
• Think about how you could’ve used those moments to make positive impact somehow.
• Going into your next interactions, consciously choose to connect with or contribute to someone. Notice something positive (even the most cynical can see it), then actually acknowledge it out loud to that person.
• Notice the moments you encounter everywhere, where you actually have a choice, but never even considered.
• Notice the moments you make negative impact. Maybe intentionally, maybe not, pay attention to how your inattention or sour state get on other people. (We’ve all been there)
• Be willing to give with impact in the 5-minute Favor, as Adam Grant shows us. You can create big movement for someone in very little effort.

It all counts. I assess the maximum impact for the moment, and dive in as the work I do every day. You could too. Yet the small, little moments not only make impact, but ripple and multiply into impact we can’t even measure.

Go.

It’s Getting All Over You… The Power of State, Part 3

“Excuse me, but can you get your foul State off of me, please? I’m trying to be creative and inspired here, and you’re contaminating it with your irritated grouchiness, which is getting all over everyone. Please go handle that.“

What would it be like to work on a team where you could actually say that to someone? I’m here to testify that it’s actually possible, and can be awesome. Maybe you won’t start off quite that pointed, but I can get you close...

We know by now that what we’ve called “mood” before is actually State, comprised of three interconnected parts- Mental, Emotional and Physical. We mess with one of those parts, the other two shift instantly, every time. If you’re just joining us here, take a few minutes to check out Part 1 and Part 2 to get the full power of State in how you’re embodying it yourself- it’s huge. 

Once you’ve got a handle on your OWN State (which you’ll tinker with for a lifetime), you’re halfway there, since your State is the model for theirs, and they’re watching you all the time. So now it’s time to directly take on something just as clutch... other people’s States.  As we’ve established, most people have little awareness of their own State and even less aptitude in effectively changing it. If you came at most people with the opening statement of this post they might slug you or cry, because they simply don’t get it (yet).  So until they do (and even after), it’ll be YOU in many moments who will need to do it for them.   

Check them out.  

...In a different way than you have been, paying attention to their State. At any given moment, any person you’re with is in a particular state. The key question is twofold- 

What State are they in? and… 

Is it the state you want them to be in (for the task at hand, the news you’re about to drop on them, the next XX hours you’re about to spend with them, the way their State is spreading to others etc.)? 

As a leader, start paying attention as much to their State as those other things like what they’re contributing, focusing on and doing. This matters because it’s fueling all of those things already, and will get you to the core of what makes them awesome (or not) moment to moment. To maximize not just your performance but your team’s as well, start managing States. Your ability to facilitate their State is directly proportional to their motivation, focus, and productivity.

Cues tell all. 

80-90% of all communication is nonverbal. What we feel and think manifests itself in our tonality, body language, eye movements, breathing and facial expression. It’s incredibly hard to fake these things (maybe impossible, but that’s for another day), and the people you’re with tell you a lot about where they are without ever uttering a word... if you pay attention. Notice posture (leaning forward, into you or turned away, avoiding), jaw set and brow furrow, eye contact, and the tonality/cadence of their speaking. Even breathing- if someone’s breathing is high or shallow, they’re stressed. If it’s low and abdominal, they’re more relaxed. Practice first paying attention to these cues, then labelling them in your mind as different States (excited, bored, curious, sad, irritated, reflective, pumped up, grouchy, inspired…). Then, ask yourself if the State they’re in is a good one for what’s happening, or not.  If not, then get busy… 

Change from the outside in. 

You can change someone else’s state in a second. In fact you do it all the time without labeling it such. 

Take someone who’s State is resistant, for instance. Arms folded, jaw set, breathing high in chest, brow slightly furrowed, voice monotone and forced. Yet with a simple question that gets them to think about something else completely... you get that person to a much more open and receptive State.  That’s an outside-in State Change.

Or… you and a teammate were brainstorming on a question with you recording at the whiteboard, and at one point you switch spots- you hand over the marker to your partner to get her up and writing as you then walk around the room, new ideas flowing. That switch was another State Change. 

Or... you’re presenting to a group, and you see their eyes glazing over, as Bored State starts to take over the room. You have everyone quickly stand up, you pose a question for them all to answer to another person, then have them sit back down, now awake and engaged.  Nice State Change. 

Here are some more (some deliberate breaks in pattern/focus, others quick resets) : 

• Have them tell you about their last success with this team in vivid detail. (mental)

• Take them for a walk. (physical)

• Change the subject completely. (mental)

• Continue the conversation standing up if you were sitting. (physical)

• Give them a compliment. (emotional)

• Give them a high-five. (physical)

• Tell them a joke. (emotional)

• Everyone rotate positions in the room. (physical)

• Ask their opinion about something you know they care about. (mental/emotional)

• Toss them a ball. (physical)

• Offer them a snack or drink, like a bottle of water or a cup of coffee. (physical)

• Change or put on some music with the energy you’re going for. (mental/physical/emotional)

• Show them a hilarious or inspiring or thoughtful or intriguing post or video online. (emotional)

Switch it Up- Early and Often

Those state changes are key when someone’s in a overtly negative or low-energy state, as each will break the pattern they’re in, changing their State to something more engaged, positive or higher energy.  The higher the energy, the better in most cases. 

That said, your team needs deliberate State Changes more than you think.  

The average attention span correlates with age (like 5 minutes max for a 5 year old)… up to about age 18, at which point it maxes out. So 18-20 minutes is about the limit of most people’s attention span in the work you’re doing (outside of gaming and other immersive altered-state activities).  All attempts of “plowing through” beyond that window are a waste of time and energy, because we know that once State’s gone so is focus, learning and performance. Instead, Change State! All you and your team need is a reset of attention- a State Change- about every 18-20 minutes in your work process, and the brain/performance/focus stays fresh. 

While the list above is a start, personalize, customize and add to it with your own State Changes, and then start playing them all to try out what fits best where. 

You can call it. 

There is tremendous power in State management- for you as an individual and for the people around you. Once you and your team understand it, you can then own it and call it with one another. I coach high performing teams across industries and rank, whose productivity and morale has been transformed with the power of State. On these teams, because they get it, everyone is responsible for his/her own State, making sure it’s productive, conducive to what the team’s up to, and able to help others accelerate. They incorporate State Changes as regular team practice into their work, which makes all the difference. You’ll see high-fiving between agenda topics, movement as they work, koosh balls flying purposefully to engage the right States, and people owning their own attention, performance and focus with their State.  And when they don’t, you might just hear that line I opened this post with, to which someone would respond,

“Actually, you’re absolutely right. My grouchy State isn’t helping anyone- I apologize for getting it on you. I need a State Change. I’ll be back in a few minutes, better.”  

And then they go, take a few minutes to change their State, re-engage, and the team’s on on its way. It’s a beautiful thing. 

Your turn...

©SarahSinger&Co. 2013

Bubble Moments

“Keep in mind… for everyone else in your life, these last two days have just been Thursday and Friday,” I said to a group of twenty-four people last Friday afternoon. They laughed, but then went a little silent as they wrapped their heads around that, realizing that the time they’d just experienced was different than normal- like in a bubble.

We’d just finished an intense workshop I taught, during which 24 people in the room experienced some huge personal and professional shifts in their awareness and realities. Their own possibility opened, they connected with people in ways they hadn’t before, and they got perspective on themselves at an a-ha level.  Several described themselves as “different people” by the end from how they walked in. It seemed like several days if not more in some ways, it was so significant.

Awesome.  And yet- we really only spent about a day and a half together.

There are some moments, hours or days that truly seem to be metaphysically different than the others- as if the moments of time themselves are somehow altered, stretched or suspended. Like in a bubble.

…A conversation in which everything finally clicks, insights build on one another and generate new ideas, and the electricity and magic of true connection is tangible.

…The timeout of a game, when the crowd and noise fall away, every person on your team leans in, you feel the energy, and you’re locked in.

…The last night with best college friends, “going there” to connect at a deeper level, savoring each moment, an epic memory is etched before you all disperse for months apart.

…An experience of transformative impact shared with another… in which your collective eyes are opened to something new, which changes how you see the world forever.

…The moment you got the news which changed everything…?

Most of these seem longer or shorter somehow than normal.  In the experience of them, it’s as if time is truly suspended, and you’re able to live and stretch each moment out more. Like a scene from a Matrix movie, the moments seem to take on another dimension, separate from the flow of time and incident the rest of the world’s experiencing. Like a protected bubble floating through the rest of the air, which is all the same. These “bubble” experiences also seem more intense than others in the moment. Senses become more acute, colors more vivid, emotions more raw, connection more amplified. The rest of the world falls away, and our normally scattered attention zooms into focus- on another person, an idea, a feeling or the shared experience itself. The self-consciousness of monitoring oneself against time, other things/people outside the bubble, responsibility, or the swirl of activity marching along outside it just melts away.

So purely what’s left, finally possible… is to just be there fully in the moment, wide awake and aware, allowing ourselves to think, feel and respond without inhibition or distraction. Presence.  This is when true creativity occurs in its rawest form and connection feels charged in a way that it generates something palpable.  Flow. It’s real, there’s great research to support it, and creatives have spent generations trying to perfect the ways back into it after those moments are gone.

The classic sign coming out of one of these experiences- getting that feeling of disorientation (like a bubble popping), looking at one’s watch and realizing how much time has passed…

“It seemed like twenty minutes- how could it have been four hours?” or                              
“It seemed like an hour- how could it have been only ten minutes?” or                          
“We’ve really only known one another for a week?  Seems like years.” or                           
“It’s only been two days? Feels like at least a week.”

In our memory, they become etched deeply and clearly, touchstones we replay over and over. If you have experienced a bubble moment like this, you might be silently waiting/seeking the next, and replaying the last in your mind for inspiration. If you haven’t, stay open, get present and tune in.

So… Are some moments actually longer or shorter than others in our experience of them? Like separated from the rest in a bubble? Perhaps.

One thing is certain… in every one of these instances, there’s a huge difference which allows the magic to occur.  WE are different in them than we are otherwise.               
Whether triggered by another person, a situation, or our own choosing in these rare and indelible moments… we got and allowed ourselves to be fully and completely present, awake and engaged.

The biggest question is this- how do we increase the frequency of these moments?      
While they are rare for most of us, we can have more of them. The more we allow the distractions to fall away, the more we choose to step in, lean in, open in… to moments, conversations, people and experiences the more they’ll occur, because we’ll create space for them to occur.  For example, I always get closer to people just before the window of opportunity closes because it pushes me to act- someone moving away, a project ending, someone quitting the team. There’s something about that “last call” push, which forces us to say things we’d normally wordsmith to death in our heads, express feelings that show some vulnerability, step out and seize the moment to connect.                                        
…And these amazing bubble moments of connection occur.

Since noticing this pattern, I’ve made a more conscious effort to initiate moments as “this is IT” instead of waiting for that last call. This is one reframe, but we can create the space in many ways. Seems simple in theory to just put the phone away and be here now, right? But we know it’s not really…

Out of sight, open mind.                                                                                                     
You may have become one of those people who sits at a restaurant dinner or team meeting looking at your phone’s screen instead of the people you’re with. Rather than just turning your ringer off and keeping the phone nearby- actually leave it in another location completely, and watch what happens. The last time I did this (accidentally), I panicked for the first few minutes, but then felt freer, more aware and more present than I had in weeks. One leader I know has everyone at any restaurant get-together put all phones in the center of the table, ringers off. If anyone picks up their phone, they buy for everyone.                   
In your moments, initiate it, and give yourself the space.                                            
Unplugged and undistracted, your brain will reorient to the moment in a powerful way.

Wake up.                                                                                                                              
It’s amazing how we don’t even notice how often we’re physically in a moment, yet somewhere else completely emotionally and mentally. We get through entire days unable to recall individual interactions or moments (because we weren’t really paying attention), pride ourselves on “multitasking” (trendy word for not being present), and spend a lot of time in auto-pilot, half-listening to the people in our lives but not really hearing them with any intent, empathy or connection at all.  We let ourselves to do this because it’s easy- most others are right there with us, casually disconnected right next to us. Enough. Instead, pay attention in a way you haven’t before- to what their face and eyes are telling you behind their words, to the one thing they said in the middle of that sentence that had more emotion behind it than everything else, to what they didn’t even know they cared about until you asked.                                                                                                                    
Get interestED instead of being so interestING, and notice how much there is to build on, learn into and open up when you’re actually looking, listening and feeling for it.

Go there.                                                                                                                           
Sadly, most people have a pretty low shared standard of interaction with one another. We don’t insist on one another’s attention, rarely push one another to engage, and don’t call out the missed opportunities for connection. You can try those, but I’ve found from experience that it’s much more effective to just be the one in the room to create it, rather than call it out. Just go there- ask the big question, probe a level deeper, lean in to make eye contact as you really listen between their words, and lead off the connecting with your own sharing to open it up. People are truly starved for real contact, yet they don’t even realize it, and definitely don’t know what to do about it. You do.                                      
They’ll follow your lead and then create it with you…but they need you to go first.  

The greatest thing I did for the 24 people in that room last week was create space and a way for them to be present, be engaged in the inquiry of what’s possible, and give them a process to GO there.  I’ll keep doing that, because it’s just what I bring wherever I go.  Meanwhile, in the moments we’re with one another, let’s really make it mean something. We can be present, our attention fully with the ones we’re with in the moment we’re in, creating our own bubble away from the fray.  Let’s go…

©SarahSinger&Co. 2013

What it Stirs in Us…

While crisis stirs fear and all that goes with that, it can also bring out some important things in people.  We suddenly look at our lives and see what really matters- what we’ve got which really counts and what we can give to help others who really need it.

Gratitude…

Tragedy can bring out amazing Gratitude in us. We suddenly take stock, and get how lucky we really are in the great scheme of things. For the last couple of months I’ve been doing a gratitude exercise, in which I reflect and take a minute to capture all that I value and am grateful for… every day. It’s one thing to do this as an isolated reflection or in the wake of a tragedy as many are doing right now – but doing this every day really shifts something about how one sees the world. I highly recommend it. As part of the process, I make a list of ten things I value and am grateful for right now. Two of the things I wrote today were “waking up this morning in health and strength” and “the opportunity to make a difference in the world.” These seem especially poignant today.

Try completing this every day for the next 10 days, and your view of the world will shift, guaranteed. From Alan Walter:

• Goal for today…

• What am I willing to give to others today?

• What 10 things do I value that I am grateful for right now?

• What do I value that another does for me that I am grateful for right now?

• What am I happy about right now?

Empathy…

Yesterday shook up our world again, as Boston went from a scene of celebration to tragedy in a second. The fear of that struck me hard.  In looking at the footage (like other similar events) we see people flee in fear. Yet we also see people who run IN to help, which is inspiring, and something I spend a lot of time thinking about how to tap. People responding with empathy, care and support for one another in complete humanity. Maybe I’m just seeing it more because that’s my filter, yet it seems to me that the more we get pushed and tested, the more we’re supporting and stepping up rather than retreating or just protecting ourselves. For the first time it seems that the stories of people helping in this crisis are overshadowing the stories of shock. We’re becoming more resilient and more united in spirit.  There’s much work to do for this to translate into everyday empathy for one another in normal times, but let’s start here.

Impact…

Even though these incidents of crisis are happening more and more, I believe that the world can change with the choices we make and the ripples we cause toward good. A week ago, a very special project I’ve been involved with for the last two years about the possibility and coming together toward a world without hate, delivered its message to 10,0000 people at once at a ceremony in Birkenau, the biggest extermination camp of the Holocaust. It’s a project of light, hope and creating the world we want rather than staying stuck in the pattern of darkness we’ve had. As my partners and I watched it livestreamed from the other side of the world, it was an amazing moment which blew me away in significance, connection, pride and hope. We can create the world we believe is possible.

Significance…

In a few days, my oldest daughter will become a Bat Mitzvah.  This is a big deal, and signifies the end of a long, intense process for her and for our family. I’ve been immersed in big conversations daily with her about the meaning of life, her purpose and how we choose our paths… a lot for anyone to wrap their head around, let alone a thirteen year old with a coach like me for a mom. Yesterday’s events put a particularly focused point on our discussion about people and how every choice impacts so much more than we think.

Inspiration…

Finally, there’s this candle you see on the page. It’s a memorial candle sitting here next to me, and it’s lit because it’s the third anniversary of my dad’s death- his Yartzeit, as it’s called in my religion. People light these candles when someone dies, but also every year on a person’s Yartzeit-so today in the wake of Boston’s tragedy, it has even more meaning.  One of the ways I process, reflect and summon my energy is through running. Even before yesterday’s events, I knew that today’s run would be significant, with my dad fueling it. He was an avid runner who protected that time as his solo space to connect with himself and sort out the world. While I didn’t really get that or get into it until a few years ago, I now I hold that time as sacred much like he did, and he’s my inspiration for every run.  He used to say that running was his time to pray. Personally, I’ve never really been a big pray-er. I reflect, I think deeply about things, I have frequent moments of true spiritual connection, but not in the form of direct praying to God. And yet, without intending it, all week a little tune from my childhood has been playing in my head… It’s the Modeh Ani prayer, which we used to sing as kids and my dad loved. He sang it while he ran each morning. The translation: “I am thankful to God for allowing me to awaken to another day…” In the wake of this week, yesterday and what we’re all causing in the world with each choice, this couldn’t be any more meaningful.

Forward…

So today I started my run with tears.  I believe that tears are the literal overflow of emotions (any kind) that have hit or filled us so much that they need a spillway, so no surprise today, as gratitude, empathy, loss, inspiration and my dad both filled and fueled me.

My dad, who taught me to question everything, think and feel deeply about things, make impact in the world every day, come together with support when someone needs it and share what you’ve got to make a difference in the world…is present. If he were physically here, this week he’d pull us together into the kitchen for a family meeting in which he’d remind us about sticking together, supporting one another, reaching out to those who need it and being proud of what we’re able to impact, despite the circumstances.

And so we are…

©SarahSinger&Co. 2013

Airways

It’s all about getting perspective.

This is most obvious to me in looking at the world through airplane windows for many continuous minutes on end, like the one in this picture, somewhere above the clouds between Ohio and California.

Sometimes the rhythm of a day or week or couple of months feels labored, like a sprint within a marathon… and at the same time fleeting- like “where did that month go?”  It’s a strange sensation in time, and unsettling.

I’ve found myself more and more saying things like, “How did it get to be July- wasn’t it just fall?” or (to one of my three quickly growing kids) “How did you get to be so big all of the sudden?”  These are the kinds of statements I used to hear adults say when I was little, and thought to myself how old and out of touch with reality they were.

I don’t think I’m that old or out of touch with reality- even proud that I’m not, yet…

Yet, one of the challenges for me is the balance of being completely present in the moment- with my work, my family or in those rare moments by myself- and keeping perspective on where it all fits (strategically or organically) in time and space and reality, then negotiating those tensions.

The #1 reason I’ve had for a long time for not doing most of the things I know I should in my life (from sleeping as much as I should to putting laundry away to creating baby photo albums for my now-big kids) and in my business (from getting an assistant to handling expense reports to training someone to teach my programs) has been that “I don’t have time.”

From clients, friends and family, I hear this reason of not enough time for not doing things, taking action or just taking a breath from people all the time, and I get it.  I do. 

Yet…

I’m realizing that it’s less about making time for things, and more about creating AIRWAYS.

I was in a coaching conversation recently with someone who was going that direction… “I don’t have time to…”  The description was one I understood well- feeling like it’s getting harder and harder to breathe because there’s no space in this current self-created reality to even do that- and I found myself coaching, “…exactly why you need to do it anyway- youneed to create an airway!”  It was one of those coaching moments I was proud of, because it connected… it was true for this person, and is true for me a lot of the time, too.  It opened up some possibility all the way around. Maybe for you, too?

In that sprint-within-the-marathon cadence of my life sometimes, the only way to get more air into my lungs is to go find it. Like someone crashing on an ER cart who can’t ask for the air because they can’t get enough of it to speak the words, I too often go into autopilot of shallow breathing stress without reaching out for an airway, and these are the very days and weeks I find myself missing in my perspective of time- hence, “How did it get to be July?”

So I’ve been on a personal campaign of finding my airways and using them consciously.  It’s interesting to note, that the more I seek them out and choose them, the more I use them unconsciously, too.

Some of my current airways:

Jumping on the trampoline, listening to a great song, singing in the band I don’t have time to be in, calling and talking to a loved long-distance friend for even five minutes, working out to that point when my brain shifts from physical work to release, writing like this, looking up at the sky or trees for several minutes, holding hands with my son, reading books with my girls, saying the words, “energy, easy,” making my husband or one of my kids laugh really hard, looking out an airplane window down at the Earth, working with teenagers despite any other work I'm doing, sneaking downstairs in the middle of the night to play the piano while everyone's sleeping, getting regular coaching myself, going on real dates with my husband, photographing nature, watching a TED talk, doing or creating or learning anything new.

I now understand that these things are not just bonus “nice-to-have-if-I-have-time-after-what-I really-need-to-get-done”, which is how I’ve always looked at them.  They’re actually essential for me to be complete, vital and the person I want to be. If I don’t have a good dose of them mixed into my daily life, everything else I do gets compromised- including my work, my impact, my patience, my ability to be present, my relationships and absolutely my perspective on it all.

So... what are your airways?

Hint: they're those things that fill you up every time, change your State in a great way, and leave your overall capacity for everything else you do better and bigger, breathing more fully (physically, mentally, emotionally, spiritually).

Find those airways, note them, then wedge them in. Especially when you don't have time. That's when they bring the most oxygen.

©SarahSinger&Co. 2010

Big Deep Breaths

I actually closed my eyes for a few seconds during my run this morning.  Not to be a daredevil, but actually to become more present and really absorb the sounds and environment around me fully, with big deep breaths.

My family has a cottage on a lake near my hometown where we spent the summers sailing, waterskiing, hiking in the woods and creating lifetime memories with our siblings, cousins and extended family.  It’s a little cottage built for a family of 4 or 5, which we usually pack with way too many people and lots of activity.  Over the years I’ve grown, gone far, far away, had my own adventures, grown up, made my own family, and created a whole life of my own. As everything around me has changed over time and I’ve evolved,  the cottage and the lake remain the same.  It’s where I got my first poison ivy, had my first kiss, learned to master water skiing, sailing and rowing, got in my biggest family fights, had my first high school party, bonded with my dad over boat rigging, bonded with my mom over peach canning, once saw 18 shooting stars on my 18th birthday with my best friends, experimented with my first home improvements (the bathroom paint and wallpaper still crooked to show for it) introduced my own kids to nature and true imaginative play, and through it all, found my center.

The crunch of the gravel under my feet on the driveway never changes, nor does the quality of the air, the majesty of the trees, the buzz of the distant boats or the color of the leaves and flowers that seem to grow only here.  For more than all of my life, these things are constant, unlike most things.  When I’m far away, I imagine this place to find calm.  When I’m here, I soak it up and store it for later.

I think we all need a place like the lake and the cottage either in reality or in our imagination.  A place to get centered, find our peace, and count on to remain steadfast. There’s something about looking at the same tree I’ve looked at since I could open my eyes, and knowing that no matter where I am, or what I’m doing in the world it’s still here, growing, getting stronger, roots reaching deeper through it all.  As I ran the path just now on which my dad first coached me on how to run years ago, I closed my eyes to let myself go, record the sounds, capture the taste of the air, and fill up.

I’ll keep creating change and working to open possibility in the world every day.  Meanwhile, I’ll keep tapping back to my roots and this place for strength, inspiration and perspective.  The strength of the lake and awe of the trees make me stronger.

Big deep breaths- I’m off to make it a great day with my family, and create more memories to build on.

©SarahSinger&Co. 2009